Refund Policy
VGR gardens believe in maximum customer satisfaction and hence we have a liberal cancellation policy
Cancellation and Refunds
Due to the perishable nature of our things, we cannot recognize returned stock unless an off-base thing has been passed on in which case the thing will be got to be returned unopened and a substitution/ rebate will be organized. The company will not issue a rebate to anyone’s credit card who denies movement, or in any way endeavors to return a shipment. It would be perfect in the event that you check all addresses and zip codes carefully. Hurt to the thing or non-delivery due to wrong or insufficient shipping addresses voids our guarantee, so it would be perfect on the off chance that you be passed any question to double-check addresses. The client will at that point be able of the charges of an unused arrangement.
- Orders ship within 5 business days from the day the order is placed.
- Once the items are dispatched they are non-refundable
Order Cancellations
Arrange cancellations have to be made within 60 Min after placing an arrangement. To cancel your arrangements, you may contact our client administration by sending an e-mail to support@vgrgardens.com or calling 87780 76964, and giving the reference of your arrange number. In case we get a cancellation take note, that until the time the arrangement has as of now been handled by us, the arrangement cannot be canceled. Vgr Garden has the total right to choose whether an arrangement has been prepared or not. The client concurs not to debate the choice made by Vgr Gardens and acknowledges its decision regarding the cancellation. In case your arrange does not reach you within 10 days after affirmation, or on the off chance that there’s a fabricating deformity within the item requested, you may be entitled to a full refund.
- Once shipped, orders cannot be cancelled or returned.Kindly note that refund will be processed only in the case of material damage or dead plants.